Class Detail
CNA Course - De-Escalation Techniques
This course will teach the CNA De-Escalation techniques to utilize to effectively intervene when patients are agitated or angry. They will learn both verbal and nonverbal signs of an angry patient and how to gauge the patient in regard to the assault cycle. Safety steps and recognition of the need to report concerns to the licensed staff will also be discussed.
Please Note: Students who arrive after the 15 minute grace period will NOT be allowed to attend the course. Professional attire/scrubs are expected to be worn when attending any Flex Ed course.
Date:
- Tuesday, November 11, 2025
Time: 9:00am PST - 11:00am PST
Location: Victor Valley Global Med. Ctr.
Classroom: Mojave Room
Address: Outside Facility, to the left of the ER, in modular trailer -Room to left as you enter. This is the same building the Administrative Conference Room is located., 15248 Eleventh St., Victorville, CA - 92395
| Course fee: | $30.00 (includes book/materials) | |
To register for a class you must log in. If you do not have a Flex Ed Profile, please register here.
