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Class Detail

CNA Course - Dealing with Difficult Families

No RN or LVN credit available.

This course will go over how to identify and avoid conflicts with families, how to deal with difficult family members and when to get the nurse or supervisor involved. In addition, the class will go over tools to diffuse potentially volatile situations.

Please Note: Students who arrive after the 15 minute grace period will NOT be allowed to attend the course.
Professional attire/scrubs are expected to be worn when attending any Flex Ed course.

Please note processing of certificates may take up to two weeks.

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  • Wednesday, February 26, 2020
    Time: 11:30am - 1:30pm
    Location: Corona
    Classroom: Conference Center
    Address: Building is behind the hospital on the corner of West 9th Street and South Bell Avenue, 800 S. Main St., Corona, CA - 92882

Course fee:$30.00 (includes book/materials)

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