Class Detail
Customer Service
Customer service is the key to the delivery of quality healthcare. Learn techniques to deliver the best service and avoid escalating situations that can make the patient unhappy and the caregiver frustrated.
Please Note: Students who arrive after the 15 minute grace period will NOT be allowed to attend the course.
Professional attire/scrubs are expected to be worn when attending any Flex Ed course.
Date:
- Wednesday, March 24, 2010
Time: 7:30am PST - 9:30am PST
Location: Paradise Valley
Classroom: Lobby Meeting Rooms A&B
Address: Main Hospital - 3rd Floor, 2400 East Fourth St, National City, CA - 91950
| Course fee: | $40.00 (includes book/materials) | |
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